Exceptions eat the week. Most of them follow patterns your team can already describe out loud.
Planning, procurement, logistics, and the ops leads who chase exceptions.
Sorting the queue by what actually threatens delivery, not by what arrived last.
Chasing, confirming, and escalating without a person retyping the same message.
Invoices, POs, and customs paperwork parsed into the systems that need them.
The cases where a plain rule beats a model, and how to tell them apart.